Frequently asked questions

We've got answers for all your questions.
What is Panda Hub?
Panda Hub is a car care platform that eliminates the hassle of searching for the perfect car detailer. Our platform features top-tier car detailers, vetted for exceptional service and expertise, allowing you to make an informed selection with confidence and ease.
How does the platform work?
The process is simple. Select the detailing package that best suits your needs. Then, provide your car's details and address, followed by choosing a convenient time for you. Next, pick one of the highly-rated Panda Certified Pros nearby. The chosen Pro will come to your preferred location to provide the service. Rest assured, Panda securely handles your payment and compensates the Pro only after the service is completed, ensuring a secure transaction.
How much will I pay?
At Panda Hub, we offer cost-effective car detailing services with a unique approach. Our platform directly connects you with skilled detailers, eliminating high overhead costs that often result in inflated prices. Through the utilization of our unique technology, we customize prices based on your car's specific details such as year, make, model, and trim. Our efficient and technology-driven system guarantees fair, transparent, and competitive pricing that precisely aligns with your car's details.
Why is Panda Hub considered more affordable?
Panda Hub's competitive pricing for car detailing is driven by several key factors. First, it connects customers directly to top-rated car detailers, cutting out costly middleman expenses. Next, its advanced technology ensures accurate, tailored pricing for each specific car, avoiding overcharging. This tech-driven approach also streamlines scheduling and payment processes, increasing efficiency and reducing costs. Additionally, by providing a steady client flow, detailers save on marketing and client acquisition, passing these savings to customers. Overall, Panda Hub's model promotes fair, transparent pricing, benefiting both customers and service providers with lower costs and high-quality service.
How do I pay?
Payment is done on the platform after selecting your package, choosing your Pro, and providing your details. We accept both debit and credit cards for secure payment, ensuring utmost safety and security. Rest assured, Panda Hub handles the entire payment process and releases it to the Pro only upon successful job completion.
Do I pay more if my car is dirtier?
No, the pricing for Panda X, Revive, and Black is standardized based solely on the size of your car, regardless of its current state. We encourage you to choose the appropriate package to ensure the best possible experience. If your car is very dirty, we recommend Panda Revive or Black as they will deliver optimal results for your vehicle.
Do I pay more for Pet hair?
Yes, removing pet hair requires additional effort and specialized tools. There is an add-on to each package for pet hair removal. The additional fee will be displayed once you are on the platform.
Do I have to bring my car to you?
No, regardless of the Pro you choose, they will all conveniently come to your home or office. We offer full mobile service for your convenience.
Do you service my area?
To find out if we service your area, please enter your address on the platform or contact our support team. We're continually expanding, so if we aren't in your area now, we might be soon!
How long does it take to detail my car?
Panda X = 1 hours*
Panda Revie = 2 - 2.5 hours*
Panda Black = 2.5 - 3.5 hours*

*time can vary depending on the size of the vehicle
What is Panda X?
Panda X is the ‘Express’ package. It's similar to having a professional personally handle your car at a self-serve wash station but instead at your home or office. While it's excellent for upkeep, it's not designed to tackle persistent stains or deep cleaning needs.
What is Panda Revive?
Panda Revive is the ‘Deep Clean Detail’ package,  which is a comprehensive car detailing suitable for most cars. It offers a deeper clean compared to Panda X and is designed to cater to both regular maintenance and more intensive detailing based on your car's needs.
What is Panda Black?
Panda Black is the ultimate 'Detail + Protection' package, offering an exclusive service that requires unparalleled precision and attention to detail. Perfect for year-round use, this package keeps your car fresh and protected. It features a protective coating for the interior, while also providing a thorough cleaning and sealing of the exterior. Only select Pros, who are specialists in their field, can offer this service, ensuring that your car receives the utmost care and attention.
What is the difference between Panda X and Panda Revive?
There's a big jump from Panda X to Panda Revive. Think of Panda X as the equivalent of having a professional personally handle your car at a self-serve wash station. It's excellent for regular maintenance. However, keep in mind that persistent stains won't be addressed with Panda X. For those wanting a more thorough cleaning, especially if there are stains or deeper issues, we advise opting for Panda Revive or Panda Black, as these packages come with more specialized equipment and expertise.
What is the difference between Panda Revive and Panda Black?
Panda Black is a premium service offering more than just a full deep detail clean. It includes extra protection for your car, both inside and out, ensuring long-lasting care and preservation. This package is exclusively handled by our most experienced and vetted professionals, guaranteeing an unparalleled level of expertise and attention to detail. In comparison, while Panda Revive provides comprehensive detailing suitable for most cars, Panda Black is tailored for those seeking the ultimate in car care with added protective measures.
Are the products and methods safe for my car's finish?
Every Pro is thoroughly vetted to guarantee the use of professional-grade products and safe techniques suitable for all car finishes.
Do the packages include interior car cleaning services?
Yes, the interior is included with any of our packages, ensuring a professional and confident result.
Can I cancel my appointment?
Yes, you can. For details on our cancellation policy, please refer to our terms and conditions or contact our support team.
Can I reschedule my appointment?
Yes, you can reschedule or modify your appointment to accommodate your evolving needs. This way, we can ensure that your car detailing is arranged at a time that suits you best
Do you offer any discounts or promotions?
Please check our website or social media pages for current offers, or subscribe to our mailing list for future promotions as they are limited-time offers.
Can I detail my RV or boat with Panda?
At this point no, subscribe to our mailing list for updates.
Is it possible to have my car detailed even if it has window tints?
Yes, you can.
Is it possible to have my wrapped car detailed?
Yes, you can.
Why are you called Panda Hub?
Name one person who doesn’t love pandas. The name "Panda Hub" represents our commitment to offering a centralized platform for all your car care needs.
Do you have a mobile app?
For the #pandapartners (detailers/Pros) we do.

For customers, we are currently developing an app that will offer a monthly subscription model and more. Stay connected and be the first to know about it by signing up for our newsletter. Meanwhile, you can utilize our web application platform.
Vehicle Details
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